incorrect file name in some galleries – photos not showing
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Hey there,
I’m having a problem with a number of galleries on a site.
Blank thumbnails are loading on all galleries on this page:
https://janpoynter.com/portfolios/fine-art/landscape/While galleries on this page are loading just fine:
https://janpoynter.com/portfolios/fine-art/urban/I’ve figured out that the problem with the thumbnails loading is that incorrect characters are being inserted in the place of spaces
URL that is loading in page with blank thumbnails (404):
https://janpoynter.com/wp-content/gallery/coastal/thumbs/thumbs_Coast_+10+TexadaLimeKbay.jpgURL that actually works:
https://janpoynter.com/wp-content/gallery/coastal/thumbs/thumbs_Coast_ 10 TexadaLimeKbay.jpg (Ironically I can’t get this link to work because of the space, you’ll need to copy and paste it!)The back end is using the same incorrect URLs, so all thumbnails are in the broken galleries are broken in the WP admin area as well. These galleries were created 3.5 years ago with whichever version of nextgen was current then. (we are running the current version now, I just updated it)
How can we fix this issue? It seems to only be breaking galleries with images that have spaces in the file names.
Thanks,
Kellie
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