Incorrect display

  • Resolved ilyapokrov

    (@ilyapokrov)


    4 years, 10 months ago

    Good afternoon.
    In order not to create several topics, I will try to describe two problems in this topic.
    1) Incorrect display of filter results on the attribute page. (When the filter field is cleared, absolutely all store products are involved in the filter results.)
    Example attribute page: https://ganzola.ru/firma-brend/archos/
    * I note that the filter works correctly on the tags page.
    * Example page tags: https://ganzola.ru/product-tag/probnichek/
    2) Incorrect display of the quantity of goods in the filter by attributes. (Initially, everything is displayed correctly if you filter by one attribute – the rest show the remainder – 0, until you select the next attribute.)
    Example: https://ganzola.ru/magazin/?filter_firma-brend=archos

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ilyapokrov

    (@ilyapokrov)

    And one more question:
    In order not to create 2 filters – for the mobile view and desktop, can I apply all “closed” in the mobile form and all “open” in the desktop in one filter?

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hello Ilya,

    1: As far as I understand, this is not a standard attribute page. In order for the filter to work on it as it should, so that it displays the products of this particular attribute, and no others. You need to set its binding to this attribute.

    To do this, create another attribute filter, and set the default attribute in it that corresponds to this page: https://prnt.sc/saoq09

    This section of the filter will not be displayed on the page.

    2: We need more information to find the cause of this failure.
    Please contact our internal support team.

    3: Unfortunately, there is no such possibility yet. We will add this feature for you in one of the next versions of plugin.
    I will inform you about the updates.

Viewing 2 replies - 1 through 2 (of 2 total)
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