Incorrect currency in the products

  • There is a problem applying the currency in the products tab. I put the currency exchange on the checkout page and it works fine there. If after having changed currency in the checkout to GBP, I go to the product sheet, the price is shown in USD instead of GBP and in the minicart it is €. Very strange, any solution?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @tembocaffe,

    I just visited your site and I can see that when you change the currency in the checkout, the mini-cart is not updated. However, if you visit the product, it is correct updated immediately and there is no issues with other currencies.

    I also notice that if you empty your cart, the mini-cart is also not updated. So it looks that your mini-cart is not being synchronised with any shop action immediately.

    On the other hand, are you using any cache plugin? If so, could you please temporary deactivate it and check if the issue remains?

    Regards,
    Andrés

    Thread Starter tembocaffe

    (@tembocaffe)

    Yes I have a cache plugin but even disabling it the same thing happens, is there any solution?

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    In that case, it could be either the theme, a plugin or a combination of both. Therefore can you do the following: check if this issue appears in your test site when:

    – Only WooCommerce and WooCommerce Multilingual plugins are activated, as it will tell us if there is an interaction issue with other plugin
    – Theme is set to a WordPress default like Twenty Twenty as it will tell us if there is an interaction issue with your theme

    If you don’t see the issue happening in the above scenario, can you try to determine whether this is a theme or a plugin issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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