Incorrect Bulk Discount rules applied

  • Resolved Carl M.

    (@ccmanz)


    1 year, 7 months ago

    Hi Discount Rules team,

    First of all, thanks for the plugin it works great out of the box however, we are having ang issue with the plugin alongside YITH Request a Quote. It won’t apply the correct discount value on the quote order request.

    Here’s the discount rule setup

    https://prnt.sc/XHn0ltGqKUDa

    So if the quote cart quantity is between 3 – 5 the discount applied works however, if the quote cart quantity of different product is between 6 – 9 this is were the issue is. It won’t apply the correct discount value however, if the quote cart quantity is of the same products only the correct discount value is applied.

    For reference example
    Discount: 7.5% for quantity between 6 – 9
    3 x Product A
    3 x Product B
    https://prnt.sc/KtL3GbVzH1Z-
    Discount value error on this setup

    Discount: 7.5% for quantity between 6 – 9
    6 x Product A
    https://prnt.sc/EflSK7Apmzhq
    Discount value correct value on this setup

    Can you please advise? Thank you

Viewing 1 replies (of 1 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out and for the detailed screenshots.

    In order to be able to provide you with the best possible assistance, we would kindly ask you to post a support ticket here:?https://www.flycart.org/support?and let us know the order ID’s in which the issue occurs.

    This will ensure that our team can look into it quickly and respond with the most relevant solutions.

    We would be more than happy to help and look forward to hearing from you.

    Thank you for your time! Have a great day!

    Kind regards,

    Team Flycart

Viewing 1 replies (of 1 total)
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