Incorrect amount for payment

  • Resolved Drazzic

    (@drazzic)


    1 year, 5 months ago

    I want to get a fee if people use the option ‘Achteraf betalen’ (customers pay 30 days after delivery), I use Mollie plugin for WooCommerce.

    When I add the cost of a fixed fee of 2,50 + 1,99% it’s saying this is including tax.

    But when checking the payout with 1 item of 39,99 in it. I would expect

    2,50 + (39,99 * 0,02) = 3.30

    The text is also saying + € 2.50 + 1.99% prijstoeslag kan van toepassing zijn (incl. btw)

    Incl btw = including VAT.

    But when checking the real cost it’s 3,30 + 21% VAT so 3.99.

    I think it’s a Mollie problem but they say it’s WooCommerce problem so here I am, any ideas how to fix this so it’s correct?

    The page I need help with: [log in to see the link]

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  • Saif

    (@babylon1999)

    Hello @drazzic,

    Thank you for reaching out!

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Also, may I ask how are you adding the fees when this payment option is selected? Is there any code/third-party plugin involved?

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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