inconsistent output

  • Howdy, I’ve links to multiple galleries on this page. Sometimes it shows fine. Sometimes it only displays only one stretched half-downloaded image as if it didn’t completely load. I’ve turned off any lazy loading in caching or anywhere else I could think. In fact, I’ve tried with and without caching with similar inconsistencies. It is kinda frustrating, but I’m sure there is a logical reason. Please advise.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author grandwp

    (@grandwp)

    Dear @wheaticus ,

    We have noticed a masonry and loading issue on the gallery.
    Please use this URL to contact us as directly: https://grandwp.com/support
    We can assist you better in this way after checking the conflict the plugin have.

    Thread Starter wheaticus

    (@wheaticus)

    I don’t understand. When I click the link in the last post, https://grandwp.com/support and then click thru the support (Free version), I’m taken back to this support page. I’m affectively still here in this forum.

    Thread Starter wheaticus

    (@wheaticus)

    I’ve noticed if I only loaded a few of the images with the Load More feature enabled, the images will show properly. Looking at the page info, the thumbnails are loading the original images which are sized over 1600px or so. Shouldn’t the thumbnails used, be accessing the smaller sized images that WordPress generates?

    Plugin Author grandwp

    (@grandwp)

    Please, try contacting again and type a random sale id to submit the form.
    We can assist you better after checking everything.

Viewing 4 replies - 1 through 4 (of 4 total)
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