Inconsistent Headers

  • Resolved eehpbd

    (@eehpbd)


    1 year, 6 months ago

    I’m seeing inconsistencies with the mobile header/menu on my webpages. The home page has the logo and hamburger menu, but no white background behind so the page elements bump up. Some pages have just the hamburger menu and no logo or background. Some have the logo and hamburger menu over white background as it was originally created and supposed to be. I’ve tried different settings but nothing seems to change. I’ve also noticed that after a couple days, the header style is changing on it’s own between hamburger menu and header menu. I’ll set it and everything works, then after a few days, it’s back to random headers. I’ll log in and see that things have changed. I do not have any caching plugins installed. Any insight on how to get all pages to show the logo, hamburger, and white background consistently?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @eehpbd,

    It should show the same way across the website. This usually related to cache plugins and incorrect settings.

    I checked and it seems you are using a cache mechanism / cdn.

    Try to purge the cache plugin or disable it temporarily and test different pages.

    Thread Starter eehpbd

    (@eehpbd)

    We don’t have any caching plugins on the website so I’m unsure what settings could be changed. We have some pretty basic plugins. The hosting is with GoDaddy so could something of theirs be interfering?

    Thread Starter eehpbd

    (@eehpbd)

    Solved.

    GoDaddy installs their own caching plugin that can’t be disabled or deleted on my end. I contacted them and they purged it. The menu has been showing properly since that was done.

Viewing 3 replies - 1 through 3 (of 3 total)
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