Incomplete score predictions

  • Resolved ARTEFACTOCO

    (@artefactoco)


    1 year, 12 months ago

    Hey Antoine, how are you?
    I have noticed something weird on my football pool. Some users (very few) have typed the scores but for some reason the system only saves one of the results (home or away score) I assume and confirmed with some of them that they typed both fields scores… what could be happening? The save button is hidden. We only rely on the asynchronous saving.

    The page I need help with: [log in to see the link]

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  • Plugin Author AntoineH

    (@antoineh)

    Because the saving is asynchronous, it is possible that they moved away from the page before the score was saved. Or that the save resulted in an error that was unnoticed. Especially on mobile, intermittent, connections this might happen.
    Every save action has a (subtle) animation. Did they see that the animation finished?

    Maybe you should warn the users to always check their predictions by refreshing the page?

    I’ll also check if I can make the feedback even better in a next version.

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