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Resolved luisgdelafuente
(@luisgdelafuente)

2 years ago
Hello team,

I think I have configured everything ok but the modal window shows incomplete data:

– No Paypal buttons
– No action to change quantity
– Nothing happens shen applying a coupon (code ‘hola’)

You can see the button in here:
https://videoempresas.com/blog/159384-2/

I deactivated the page cache as well.

thank you for your time.
- This topic was modified 2 years ago by luisgdelafuente.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor mbrsolution
(@mbrsolution)

2 years ago

Hi, this looks like a theme or plugin related issue. Please carry out the following troubleshooting steps. Let me know how you go.

https://wp-express-checkout.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Thank you.

Thread Starter luisgdelafuente
(@luisgdelafuente)

2 years ago

Thank you!

it was definitely the theme, and I managed to fix it.

I now have another issue, please check the pic:
https://drive.google.com/file/d/1YC5PgArKXRfthO3G77dQpiwyZuC3SxBv/view?usp=share_link

The form to complete the credit card data seems to get cropped by the payment button code. Any ideas ?

thank you very much

Thread Starter luisgdelafuente
(@luisgdelafuente)

2 years ago

ok fixed, never mind.
Thank you for all.

Plugin Contributor mbrsolution
(@mbrsolution)

2 years ago

I am glad to know that you managed to fix your issue ??

Enjoy the plugin.
Thread Starter luisgdelafuente
(@luisgdelafuente)

2 years ago
Thank you, I actually had to move some JS code of the theme to the top of the page and this is going to impact my Google rankings. So probably I′ll need to do something specific for the page using this plugin.

Anyway, got another 2 things:

– Emails are not working. Getting this msg: ‘Something went wrong, email is not sent!’have any idea of where to start to investigate this?

– The total amount of the purchase once you apply quantity and/or coupon is not displayed: is this normal? see the pic here:
https://drive.google.com/file/d/1YuP2cUgxP3pJXqpsTyXbLvWWO2JqBfyP/view?usp=share_link

thank you !
- This reply was modified 2 years ago by luisgdelafuente.
Plugin Contributor mbrsolution
(@mbrsolution)

2 years ago

Hi,

If you don’t mind, can you start a new support thread. It helps us maintain some sort of order regarding the issues.

Thank you kindly.

Viewing 6 replies - 1 through 6 (of 6 total)

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