incomplete backup

Hi @andreapetrucci1975,

Can you please check your disk quota of your host? Maybe your host is not enough space for store backup file.

In addition, If this problem still exists, please send us your log file to [email protected] to help you identify problem

Hope that helps you ??
Cuong

@andreapetrucci1975
are you still experiencing this issue? If yes, we are happy to help.

Kind regards
Christina

yes, problem still here

incomplete backup

Hi @andreapetrucci1975, I believe we were investigating your issue in support, right? And the issue was with the process timing out while trying to upload. Did you set the max execution time?

Maximum script execution time = 0

@andreapetrucci1975, please set it to 25, not 0.

ok, i try
Maximum script execution time = 25

tried
nothing changed
same problem

Hi @andreapetrucci1975, with this new setting, can you now set the logging level to debug (not translated), rerun the job and then post the log? The log is rather lengthy so you can also send it to support [at] backwpup.com if you prefer. But it’s likely getting hung up on some folder or another and it’d be helpful to see which one.

Hi @andreapetrucci1975,
since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),
Cuong