Incompatible with W3 Total Cache

  • Images are not uploading when I publish a product…

    Spent almost two days with the support, they pushed my issue to the tech support and said that will come up with an idea in 1-2 days…

    Meanwhile, I’ve been debugging the website, and when I disabled W3 Total Cache, Printify began to work.

    I wrote it to support and they said:
    “Hello *****,
    ***** from Printify here.
    Thank you for getting back to us and my humble apologies for the late reply. We have been unusually busy with incoming queries today.

    Currently, Printify has a number of incompatible plugins that include W3 Total Cache. Unfortunately, in order for the true size of the images to be uploaded onto Mockup Generator, we must refuse these incompatible plugins. Can you kindly try to contact your web server administrator and ask them to recommend a plugin that is similar to W3 Total Cache?”

    As a result – incompatible with W3 Total Cache.

    And here comes the question:
    Why did I spend almost 2 days, fu**ing up my brain, changing my web server settings as to your support recommendations, waiting from 10 to 30 minutes to publish a product after each little change???!!!!!
    Just for you then to say to me “Hey, we have a list of incompatible plugins”???!!!!

    What the heck guys?

    The most awful experience I’ve ever had.

    • This topic was modified 5 years, 5 months ago by lokheeds.
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