Incompatible with Ultimate Member plugin

Hello Josef,

Unfortunately, no we do not know what is going on. We have not tested our plugin directly with Ultimate Member, so we cannot confirm or deny if the two plugins are compatible. That being said, we will need more information to diagnose the issue. Are you able to check your wp debug log and provide the lines that refer to our plugin?

To generate the debug log:

1) Enable WordPress debug by setting the WP_DEBUG to true wp-config.php, like so:

define( 'WP_DEBUG', true );

2) Enable the generation of the debug log file by adding the following line to the wp-config.php file:

define( 'WP_DEBUG_LOG', true );

By default the WordPress debug log file is called debug.log and is created in the /wp-content/ WordPress sub directory. Once you enabled debugging reproduce the issue so the error is captured in the log file. Once you reproduce the issue, disable the debugging by setting both the WP_DEBUG and WP_DEBUG_LOG directives in the wp-config.php file to false.

• This reply was modified 4 years, 10 months ago by jaysupport.