Incompatible With Thrive Architect

  • Resolved bezukhof

    (@bezukhof)


    7 years, 4 months ago

    According to Thrive Themes, the plugin is now incompatible with Thrive Architect. With the plugin enabled (and it’s not for the site I listed) Thrive Architect won’t load.

    They suggested this fix:

    “I’m afraid such compatibility issue has a low priority on our list as the
    caching plugin is not one of the popular ones.
    I suggest contacting their developer to see if you can exclude the URLs with
    /?tve=true parameter that starts the editor.”

    Can you guys do that or should I just remove the plugin? Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter bezukhof

    (@bezukhof)

    Any support on this?

    Plugin Author Raul P.

    (@alignak)

    You have to enable the checkbox that says “fix page editors” on our plugin settings page.
    It works perfectly fine with thrive plugins if you do that ??

    Thread Starter bezukhof

    (@bezukhof)

    I had that box checked and it still wasn’t allowing me to use TA. I had Thrive Themes support look at it and my own WP developer.

    Plugin Author Raul P.

    (@alignak)

    Thats a bit strange, as I have it working fine with several clients.

    What is your hosting provider?
    Are you sure you’re not seeing a cached page?

    Can you send me a staging / demo account via fastvelocity.com contact form?

    Thread Starter bezukhof

    (@bezukhof)

    I’m using SiteGround- I did everything I could to work around. Deleted cookies, purged cache. Thrive support experienced the problem on their end.

    It occurred across 2 of my sites and both times deactivating Minify resolved it. Minify and TA had been working together for at least 4 months- then updates occurred, about 2 weeks ago, and TA wouldn’t load.

    Creating a staging environment is a bit much for me to do at this point. I get that it’s a free plugin- so support can’t be that intensive. Just trying to figure out what to do- whether I should find a different plugin moving forward.

    Thanks.

    Plugin Author Raul P.

    (@alignak)

    Without a testing environment, unfortunately, I cannot evaluate where the problem is.
    The “fix page editors” disables the plugin, for logged in admin or editors, so if you look at the html source code, you cannot see a reference to fvm on the css or js paths.

    Does this still happen if you disable html minification?
    And does i still happen, when you select either the disable css processing or disable js processing, on the plugin settings?

    Maybe you can send me the zip file for that specific plugin, and I can test it, but no promise. It could be theme related also, or some other plugin you use.

    If you have other minification plugins, make sure they are disabled.
    Cloudflare, should also have minification of js, html and css disabled.

    I use FVM with Thrive Architect, and they work perfectly together.

    I don’t even need to enable: “Fix Page Editors”. It just works.

    Probably Thrive Themes made ‘a general rule’ from ‘a single issue’.

    As FVM allows you to disable each functionality, you can test until it works for you.

Viewing 7 replies - 1 through 7 (of 7 total)
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