Incompatible with Smart Slider 3 plugin?

  • Resolved authentictech

    (@authentictech)


    4 years, 11 months ago

    There seems to be a problem with the Smart Slider 3 plugin with All-in-One WP Migration. After I installed it on the exported site, the import process hangs at 100%.

    If I delete the plugin folder (but don’t uninstall the plugin) before exporting, the import process completes correctly.

    As the database entries for the Smart Slider 3 are exported/imported I just need to upload the plugin files manually to get everything working, fortunately, but it would be nice, if there is an compatibility problem, to get it resolved somehow.

    If I can help with this, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter authentictech

    (@authentictech)

    This might not actually be anything to do with Smart Slider 3 as, after I have installed other plugins, I have noticed that the problem may be related to the fact that if the exported file is larger than 128M it will always fail to import. Previously, removing the Smart Slider 3 plugin files reduced the exported file size to less than 128M.

    Although I have the PHP options post_max_size, upload_max_filesize, memory_limit and max_execution_time much higher than is necessary, the common factor seems to be exported files larger than 128M fail hang at 100% or just under.

    I will discuss this with my host and update the thread.

    Plugin Author Yani

    (@yaniiliev)

    It might be related to disk space or memory limit.

    Thread Starter authentictech

    (@authentictech)

    Thanks for you response.

    I was informed by the web host that the problem was caused by ModSecurity – the Content-Length rule was triggered. It was resolved by the host extending the limit.

    This might also affect others so hopefully it will be useful info to pass on.

    (I just wish I could edit the title as it has nothing to do with the excellent Smart Slider 3 plugin ?? )

Viewing 3 replies - 1 through 3 (of 3 total)
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