incompatible with OceanWP?

  • Resolved JP FLY

    (@jpvanderlugt)


    3 years ago

    Hi I am testing your free plugin on my site running on OceanWP before I buy the upgrade. As this is a very popular theme, I expected it would work out of the box with this theme, but it does not?

    1. The demo checkout page I imported, shows the non-styled leftovers of the timeline present on the OceanWP checkout page.
    2. When I try to order a product, the redirect to the new checkout page works, but only the billing data are shown, further setup of the page is blocked and the order details and payment details are not shown.
    3. When I try to edit the imported checkout page using Gutenberg, I also see that in the block editor, only the billing information is shown. Code for order details and payment options are not shown. Are these templates maybe not imported correctly?
    Is there a way to solve this?
    Thanks so much!

Viewing 1 replies (of 1 total)
  • Plugin Author Rupinder Kaur

    (@coolcoders)

    Hi @jpvanderlugt ,
    As per your details, I tested this plugin with OceanWp themes. But I was not able to see any issues with it. Here is the screenshot
    https://tinyurl.com/yf3awqrp
    There is a possibility that this plugin may be clashing with other code or plugin. So you need to figure it by disabling other plugins one by one.
    On the other hand, sometimes plugin updates may play the role in incompatibility.

    Hope this helps . Do let me know if you have any questions.

    Thanks

Viewing 1 replies (of 1 total)
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