Incompatibility with Thrive Architect

  • Resolved antonio1024

    (@antonio1024)


    1 year, 4 months ago

    Hello team!

    I’m using Thrive Architect builder and when I try to edit a page with Secure Copy Content Protection activated a 503 error appears.

    If I deactive SCCP plugin Thrive Architect works fine.

    This is my plugin configuration:

    Secure Copy Content Protection v3.7.7
    WordPress v6.3.2
    Thrive Architect v3.26.1

    Thank you in advance.
    Regards,
    Antonio García

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @antonio1024,

    Thank you for the topic.

    We checked the case and couldn’t find any issues in this regard on our end.

    I want to mention, that our Development Team needs more information for further investigation of your case.
    So, please contact us via this form for further investigation of the problem. Our customer care specialists are ready to check the case and provide a solution as soon as possible.

    Thank you.

    Thread Starter antonio1024

    (@antonio1024)

    Hi @hyenokian,

    Thanks for your help, I’ll write to support.

    Regards.

    Thread Starter antonio1024

    (@antonio1024)

    Hello again,

    I explain how I solved the problem in case it helps someone.

    I finally contacted my hosting provider and they told me that there were too many ajax calls being made and this was causing problems. So I disabled woocommerce cart fragments and jetpack and and the problem disappeared.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @antonio1024,

    Thank you for your reply and the update.
    I am sure the info will be useful for other users as well.

    Glad to hear that the problem has been resolved for you.
    Enjoy the plugin, and, in the meantime, feel free to open a new topic in case of any new questions.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Incompatibility with Thrive Architect’ is closed to new replies.