Incompatibility with th Iubenda banner

  • Resolved giuseppe65

    (@anguria65)


    3 years ago

    Hi,
    I had upgraded to the 1.8.6.5 theme version, but i found an incompatibility with the Iubenda banner that is blurred with the mouse and by clicking anywhere on the banner you accept cookies. The Accept, Reject and Discover & Customize buttons are disabled.
    I had to downgrade to version 1.8.6.2.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hi @anguria65,

    Please provide a link to the website that has the mentioned problem. We tried to reproduce on our end the compatibility issues with Iubenda and latest Blocksy version but haven’t managed to reproduce the problem.

    Waiting for the link to your site so that we can have a closer look.

    All the best!

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    the site is htpps: //frasidipace.altervista.org on which I have updated the theme again to version 1.8.6.5.
    The problem is also found on another site on which I have installed 1.8.6.2 again.

    Thanks

    • This reply was modified 3 years ago by giuseppe65.
    Eduard

    (@cteduard)

    Hello @anguria65

    I have taken a look at your website and noticed that most of the conflict actually comes from the iubenda plugin. A small part of the fault it’s from our end as well and we will provide a more broad fix in the next update.

    I do have a quick fix for you, though, that should make this work better.

    .iubenda-cs-container .iubenda-cs-opt-group button {
	position: relative !important;
}

    Add the following snippet inside the Additional CSS pane of your Customiser and let me know if this works.

    Thanks.

    • This reply was modified 3 years ago by Eduard.
    • This reply was modified 3 years ago by Eduard.
    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    I’m sorry, but your fix didn’t work.
    I have downgraded to version 1.8.6.2 and will be waiting for your update with the next version.

    Thanks

    Eduard

    (@cteduard)

    Hey @anguria65

    Ah, no worries. We’ll definitely push out a fix as soon as possible!

    Thanks

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    does the latest version 1.8.6.8 fix the reported problem?

    Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @anguria65,
    Yes, the button issue was fixed a few updates ago.

    Let us know in case you will have any other questions.

    Cheers!

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    I have updated the theme and everything works fine.

    Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hi @anguria65,
    That’s awesome, thanks for letting us know ??

    Have a nice and productive week.

Viewing 9 replies - 1 through 9 (of 9 total)
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