Incompatibility with ‘High-Performance Order Storage’ in WooCommerce

  • Resolved Hardik Chosla

    (@choslahardik)


    3 weeks, 5 days ago

    Hello WooCommerce Support Team,

    I’m experiencing an issue with the “Order On Mobile” plugin where I see the following error:

    ? This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance Order Storage’, it shouldn’t be activated. Manage WooCommerce features.

    The plugin in question can be found here: Order On Mobile for WooCommerce

    Could you please provide guidance on how to resolve this incompatibility or whether there’s an update to the plugin that can address this issue with ‘High-Performance Order Storage’?

    Looking forward to your assistance.

    Best regards,
    Hardik Chosla
    Triple One Studio

Viewing 1 replies (of 1 total)
  • Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @choslahardik ,

    Thanks for reaching out. The error indicates that the Order On Mobile plugin isn’t compatible with WooCommerce’s High-Performance Order Storage (HPOS) feature. You can either disable HPOS by going to WooCommerce > Settings > Advanced > Features and unchecking the HPOS option, or reach out to the plugin developers to check if they have an update that makes the plugin compatible.

    Thank you. Let us know if you have any more questions.

Viewing 1 replies (of 1 total)
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