Incompatibility of the theme with awesome font

  • Resolved Rodrigo Gomes

    (@rodrigogomes-1)


    3 years, 10 months ago

    Hello, I need to completely disable the awesome font loaded by your plugin, but I haven’t figured out how to do that.

    This is causing a lot of problems in my theme, because it uses a different version of the fonts.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Rodrigo Gomes

    (@rodrigogomes-1)

    Hello, it’s actually quite simple and I can explain it here.

    When installing your plugin, both my theme and your plugin load different versions of the awesome font.
    And in doing so, most of the icons on my site that use the older font stop working.

    So I need a way to completely disable your plugin’s awesome font, because I can’t disable my theme’s font.

    Thank you.

    Hi, a bit off topic but I couldn’t find another way to reach you. I saw a while ago a post of image quality decreasing when uploaded to WordPress. It was solved by you, so I would like to ask you if you could help me out. My pictures are very grey-ish in stead of nice vibrant colours.

    [email protected]
    mrfrill

    Thank you so much in advance!

    Cheers

    Thread Starter Rodrigo Gomes

    (@rodrigogomes-1)

    Hello, @mrfrill

    At the time, the problem was the image compression performed by the Jetpack plugin. You don’t use it on your website, so I don’t think I can help you with that.

    Hi @rodrigogomes-1 ,

    May I know the theme name that you are using?

    Thread Starter Rodrigo Gomes

    (@rodrigogomes-1)

    Hello,

    My theme is very old and hasn’t received any updates from the developer in years. It’s called Alaska – WHMCS & Hosting WordPress Theme.

    Anyway, I don’t have time at the moment to update all the icons on the site, so I would just like to continue using the old version of font awesome. And for me to continue using your plugin because that’s what I like the most.

    Thank you.

    Hi @rodrigogomes-1 ,

    I have added this to our bug tracker and have also conveyed this to my development team.

    I will make sure to let you know once there is a fix pushed up.

    Kind Regards.

    Thread Starter Rodrigo Gomes

    (@rodrigogomes-1)

    Hello @pauplesupport ,

    Awesome, I’m waiting for a return. Thank you!

    • This reply was modified 3 years, 10 months ago by Rodrigo Gomes.

    Hi @rodrigogomes-1 ,

    We have made a fix and have released a new update today.

    Can you please update the plugin to our latest version and see whether the issue has been resolved on your end?

    Please let me know if you are still facing the issue.

    Looking forward to hearing back from you.

    Kind Regards.

    Hi @rodrigogomes-1 ,

    Any update on this?

    Could you please confirm so that I could resolve this ticket or keep it open if you are still facing any issue.

    Looking forward to hearing back from you.

    Kind Regards.

Viewing 9 replies - 1 through 9 (of 9 total)
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