Including tax doesn’t work

  • Resolved wiebe1996

    (@wiebe1996)


    4 years, 1 month ago

    Dear Sir/Madam,

    When I enable tax on my site in the checkout the total amount is €10,- including €1,74 BTW (tax), but in the payment the total payment is €8,26.

    How can I solve this?

    Gr, Wiebe

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hello,

    The mollie plugin does not handle anything tax related, our values adapt to what WooCommerce expects. We were unable to reporoduce this behavior and suspect a third party plugin interfering.
    Can you please check if this behavior persits with only WooCommerce and Mollie active?
    If yes, we would like to learn more about your site configuration.
    Can you then please contact us directly with your WooCommerce System Report and a link to this thread by clicking here. Thanks!

    Kind regards,
    Niklas

    Thread Starter wiebe1996

    (@wiebe1996)

    Dear Niklas,

    Thanks a lot for your message, I found the problem. A plugin which disabled country in the checkout form caused the problem so that was why Woocommerce send the right tax values.

    Gr, Wiebe

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hey @wiebe1996 ,

    I am happy to hear that I could help you out & will mark this ticket as solved then.
    Please do not hesitate to reach out if there is anything we can help with.

    Kind regards,
    Niklas

Viewing 3 replies - 1 through 3 (of 3 total)
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