inactive plugin

  • Resolved tnntwister

    (@tnntwister)


    4 years, 6 months ago

    Hi,

    My woocommerce plugin just finished to update to 4.5.1.

    Strangely, the site says : “WooCommerce Subscriptions is inactive. This subscription version requires WooCommerce 3.0 or newer. Please update WooCommerce to version 3.0 or newer ?”

    and indeed it stopped to manage subscriptions !

    What can i do in order to fix the plugin ?

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi there @tnntwister,

    This message can appear when a caching plugin is installed and active while updating WooCommerce.

    Usually it can be resolved by deactivating all caching plugins/solutions, clearing any remaining cache, and then heading to WooCommerce → Status → Tools and clicking Update Database.

    If that doesn’t solve it, make sure all cache is cleared/deactivated, and then uninstall and reinstall WooCommerce. We have a page on that here. As always, we recommend keeping a backup of the site when making changes such as uninstalling or updating plugins.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread or let us know if you’d like to continue this issue.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘inactive plugin’ is closed to new replies.