Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    are you using sharedcount or mashengine? Fakecounts enabled?

    If you are using sharedcount, switch to mashengine and purge the mashshare cache with mashshare->settings->debug

    you can check shares with sharedcount.com

    Thread Starter JeremyEnglert

    (@jeremyenglert)

    Rene, thanks for the quick response and I apologize for not including more information with my original post.

    I’m using MashEngine and do not have Fake Counts enabled.

    If I purge the MashEngine cache, will I lose my share counts for my other posts? Only this particular post seems to be inaccurate, all others are accurate.

    Side Note: SharedCount.com shows 18 shares/comments.

    No share counts will lose. They all will be regenerated during page reload. Recommended process is purging and disabling cache, than reload the page again which has a wring share count. Then revert the cache settings and you are fine.

    Btw. But it would be interesting to know what has caused the wrong share count. Please have a look first into the custom fields for the mentioned wrong counted posts let me know the numbers: https://take.ms/r0WK5

    Thread Starter JeremyEnglert

    (@jeremyenglert)

    Worked like a charm – thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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