Inaccurate Rate Returns
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This plugin has been working well for me, but in the last month or so my customers are suddenly getting extremely high rate quotes on their orders. I haven’t changed any settings in the plugin, and the rates being quoted are not at all consistent with rates quoted by Canada Post if I go to their website. The weights and dimensions of my products haven’t changed. Any thoughts on what could be going wrong?
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Here is the Debug information:
Canada Post is in Development mode or WP DEBUG is on – note, returned services may not match those set in settings. Production mode will not have this problem. To hide these messages, turn off debug mode in the settings.
Canada Post REQUEST:[ Redacted ]
I’m getting incorrect totals as well.
Shopping Cart total:
Rates
Regular:
Xpresspost:
Priority:
Here is a pastebin of the Canada Post REQUEST:
https://pastebin.com/q8pqTafkHere is a pastebin of the Canada Post RESPONSE:
https://pastebin.com/421Dm2qTI just analysed the debug data you provided and I noticed that the weight of the package going is 2.6 (not 6.2). Can you please double check the weight of the items given on the product page.
Let me know if the issue persists.
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