Inaccurate Current Stock Value

  • Resolved Oleg

    (@submedia)


    2 years, 4 months ago

    Hello.

    Current Stock Value widget on Dashboard page shows inaccurate ‘Stock Value’ per selected category(s).
    Please note ‘Items in stock’ has correct number but ‘Stock Value’ is not.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Oleg, @submedia

    Our team just tested the issue and it seems that it works properly on our side.

    If you are 100% sure that those items have the ATUM’s purchase price set, perhaps could be some caching issue.

    Are you using some kind of caching system or plugin? If so, might you try to disable it and check it again, please?

    Best regards,
    Iryna

    Thread Starter Oleg

    (@submedia)

    Hi Iryna,

    Yes I use WP Rocket. Clearing cache and disabling plugin doesn’t help.

    If needed I could make screenrecoding for approval ??

    Kind regards,
    Oleg

    Hi Oleg, @submedia

    I see. Please, would you be so kind to attach the video to the private ticket, so our team could take a closer look at this issue?

    You can open a private ticket by following this link.

    Best regards,
    Iryna

    Thread Starter Oleg

    (@submedia)

    I’ve just tried to reinstall ATUM with ‘Delete data when uninstalling’ option enabled and restored prices for all products.

    Currently it seems stock value is correct for most categories that I checked.

    Best regards,
    Oleg

    Hi Oleg, @submedia

    Happy to know that now it works fine for you.

    Best regards,
    Iryna

Viewing 5 replies - 1 through 5 (of 5 total)
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