Inability to access the dashboard

  • Resolved Joshson

    (@joshson)


    10 years, 2 months ago

    For the past two weeks I’ve been unable to access my dashboard. Formally, I could only log into my dashboard on desktops but not mobile phones. Now the problem has worsened, this time I cant login to my dashboard both on desktops and mobile. Each time I tried to login regardless of the times I tried doing so, the login form keeps reappearing, on mobile I get a message “browser not supported, cookies not enabled”.
    Moreso, I now see funny little boxes replacing all icons that were once displayed on my webpages.
    Please what can be done about this?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi, joshson, & welcome. Could you please provide us a link to your site so we can have a look? Thanks.

    Thread Starter Joshson

    (@joshson)

    https://www.bibliofy.com

    Hello again, joshson. Can you log in if you type
    https://www.bibliofy.com/wp-login.php
    ?

    I registered on your site and was able to log in doing that. Of course, since I’m not an admin, I couldn’t access the dashboard, nor would I wish to, but I was able to log in & edit my profile, as you’ll see if you look at it.

    Thread Starter Joshson

    (@joshson)

    Oh You are a genius. What can I say? you’ve just brought my site back to life but how did you do that? Anyways thanks a lot

    Thread Starter Joshson

    (@joshson)

    Please one more thing, why is it that when I tried to login using a certain network operator e.g MTN, it doesn’t log in but when I use another e.g AIRTEL, it works. This slight problem occurs only on mobile phones but not desktops(this works perfectly well)?

    First, joshson, I wish I could take credit, but I did nothing except register on your site. I’m merely a subscriber there, I have no administrative privileges–being a member of the WordPress support forum gives me no status whatever as regards your website.

    I also don’t really know what the in’s & out’s are in terms either of what sort of mobile equipment you use, or about the mobile networks in Nigeria.

    I guess, given the difficulties you’re speaking of, that I have a question in my own mind regarding the integrity of your WordPress files, & it might prove worth your while to try re-uploading them again to see if things work a bit better.

    Thread Starter Joshson

    (@joshson)

    Alright

Viewing 7 replies - 1 through 7 (of 7 total)
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