In Media Library , Filename Box empty when start with non-English char

  • When the media file name is start with non-English characters, such as Chinese or Japanese.

    The File Name box in media page is empty, “file name or extension is missing” message is shown above the empty box.

    If the media file name is start with English character first, the File Name box display correctly.

    Let take an example, assume “###” are non-English Chars, and “ABC” are English Chars.

    1, File Name: “ABC ###.jpg” will display whole name correctly.
    2, File Name: “### ABC.jpg” will show as ABC.jpg in the file name box, ### is missing.
    3. File Name: “###.jpg” will show empty box, with “file name or extension is missing” message.

    • This topic was modified 2 years, 1 month ago by lhkjacky.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author crossi72

    (@crossi72)

    Hi @lhkjacky,
    I’ll check the issue as soon as possibile.

    Thank you for reporting
    C.

    Plugin Author crossi72

    (@crossi72)

    I’ve tested a file with the name starting with Japanese characters and everything worked correctly, I think that in your installation there may be a conflict between plugins.

    Can you tell me which plugins are active on your server?

    C.

    witty code

    (@wittycode)

    I encounter the same problem with files whose names are in Hebrew
    This problem happened to me when ‘Sanitize filenames’ was off and there was a space in the file name

    Plugin Author crossi72

    (@crossi72)

    Hi @wittycode,
    can you tell me which plugins are active on your server?

    Thank you
    C.

    witty code

    (@wittycode)

    Activity Log
    Cloudflare
    Elementor
    Elementor Pro
    Facebook for WooCommerce
    Flexible SSL for CloudFlare
    Forms: 3rd-Party Integration
    JetEngine
    Phoenix Media Rename
    Pojo Custom Fonts
    Redirection
    Responsive Pricing Table
    WooCommerce PayPal Checkout Gateway
    WooCommerce
    Wordfence Security
    Yoast SEO

    • This reply was modified 2 years ago by witty code.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘In Media Library , Filename Box empty when start with non-English char’ is closed to new replies.

Tags