• Resolved Nobel0

    (@dealshoptime)


    Hello dears,

    Please, in my wordpress’s dashboard it shows that i have 200 products (All) but actually i have 50. Yes, nothing in the trash or draft or anything. I think it is something related to the database or something?
    Can you please help me with that?

    + is it a safe thing to reset wordpress then import the orders, products, pages and etc?
    Thanks

    • This topic was modified 4 years, 10 months ago by Nobel0.
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  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @dealshoptime

    Did you recently import these products? This sometimes happens when the column Published is not set in your CSV file.

    To correct this, you need to set one of these values in that column and re-import the file:

    Private – set to 0
    Draft – set to -1
    Published – set to 1

    After that you can re-import the same products and they should be available to edit in your products dashboard.

    Another option, is to look for these products in your database. They will show up with a -1 in the post_status column in the wp_posts table like this: https://d.pr/i/vIedM4

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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