• Resolved ljshopch

    (@ljshopch)


    Hello, I’ve been using your plugin (paid) version for a while and noticed now that the subscription emails work like a charm but our customers only receive the default language properly (french).

    In english and german the only thing translated is the product url for adding to the cart.

    Do you know what might be wrong and how to fix?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ljshopch

    (@ljshopch)

    Quick correction: Informing customers that they successfully subcribed work 100% on the 3 languages

    In stock notification email only works correctly in french while in english and german the only thing translated is the url to add the product to the cart.

    Thank you.

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    For better assistance with this, we suggest you contact our dedicated helpdesk at https://codewoogeek.freshdesk.com/support/home as this support is for our premium plugins.

    Thanks.

    Thread Starter ljshopch

    (@ljshopch)

    Hello, thank you. I contacted and got an answer. However it has been over a week that I last spoke with them. The issue is not fixed. Would it be possible to provide an answer? Thank you.

    Thread Starter ljshopch

    (@ljshopch)

    Can you please ask your team to asnwer please?

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    Our team has already followed up and requested additional information from you for further assistance. Unfortunately, we haven’t heard back from you in a while.

    Please check it out and provide the following information, which will help us track down what’s happening and figure out the best way forward on our end.

    Let us know.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘In stock notifier email and email subject not fully translate’ is closed to new replies.