In-stock Email Showing Gibberish Characters

  • Resolved Sophie

    (@sophielu)


    1 year ago

    We are using Traditional Chinese, and when receiving the delivery notification email, the sender and subject of the email appear as gibberish characters. Additionally, the subject includes the text [SPAM]. May I inquire how to resolve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author aleswebs

    (@aleswebs)

    Hi @sophielu,

    Thank you for bringing this to our attention. We appreciate your feedback. To address the issue, we have made the necessary adjustments in the latest version 1.5.5. This update should ensure proper encoding for the sender name and subject. Please update to the latest version and let us know if the issue persists. Your feedback is invaluable in improving our plugin.

    Best regards,

    AlesWebs

    Thread Starter Sophie

    (@sophielu)

    Hi @aleswebs,

    After updating to the latest version, both the sender and email subject are now correctly displayed in traditional Chinese. Thank you for the prompt response and quick resolution of the issue.

    Best Regards,
    Sophie

    Plugin Author aleswebs

    (@aleswebs)

    Hi Sophie,

    We’re delighted to hear that the latest update resolved the issue for you! We appreciate your feedback.

    Best Regards,

    AlesWebs

Viewing 3 replies - 1 through 3 (of 3 total)
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