In App E-mail/Weblinks not launching Mail or Browser

  • Resolved iweb365

    (@iweb365)


    8 years ago

    Hi,

    Have been communicating on e-mail with Pablo, guess he must be away as I have had no responses for a couple of days.

    My problem is that <a href> links in posts are not reacting in the way I expected. For example I would expect that when an e-mail link within a post is clicked it should launch the devices e-mail client. The same goes for weblinks to external sites, ie. when you click the web link in the post I would expect the devices browser app to be launched.

    This does not happen. The linked webpage opens up actually within the app itself.

    My <a href> links are formatted as follows:-

    <address><a href="mailto:[email protected]" target="_blank">[email protected]</a></address>

<a href="https://www.xxxxx.org" target="_blank">www.xxxxx.org</a>

    When either of these elements are clicked within the app they do not open the mail client or Safari, I’m using an iPhone 5.

    Does your app comply with app store guidelines and use the appropriate WebKit framework and WebKit Javascript?

    Obviously the app is browsing the web once you click a web link within a post. Do you think this is OK in terms of the App Developer program. Was just reading that if you do not comply with these guidelines you can be kicked out of the Developer Program. As people using your app are signing off as Developers this is pretty important.

    Appart from the Apple Guidelines, in my case I really need the e-mail and web links to launch the mail client and the browser on the device. Is there any way of forcing the app to behave in the way I want?

    Cheers

    • This topic was modified 8 years ago by iweb365.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter iweb365

    (@iweb365)

    Thanks for your e-mail Pablo,

    However,I have done a bit more research now.

    It is now my firm view that the Worona App is not compliant with Apple Guidelines. If E-mail links can be displayed within an App, they should 100% open the device mail client or be prevented from causing any onClick event.

    Also by allowing the Worona App to deal with hyperlinks in the way that it does and not launching a proper fully functional Browser app on the device, you are creating a poor if not dangerous user experience. The Worona app is not a fully functional browser app and clearly lacks the most basic navigation functions as well as security. It is great at displaying a list of posts and then allowing the user to read those posts. But it is clear in the Apple Guidelines that this is where the function should stop. It should launch a proper browser app if a hyperlink is clicked.

    At best a post author may have links to resources that are not responsive and that will not display correctly with the Worona app. This alone is out side the Apple guidelines.

    It would be my view that you need to make the hyperlinks behave correctly or amend the Worona app to become a fully functional browser with all that that entails. In any event you defiantly need to rectify the mailto: issue.

    You still have not explained why it is only in the actual blog pages that the hyperlink behaviour is not correct. Why do the e-mail links work properly once you have navigated away from the initial Post page to any other webpage that is not in the blog? It would suggest that there is something wrong with the way the data is being handled by the app or the Plugin at the WP end.

    Anyway very disappointed at this stage and we have wasted our money on you Push Notification extension as we do not feel able to deploy your app in its current state. Please let me know if address the issue. I would be slightly less disappointed if you refunded our money.

    Plugin Author Pablo Postigo

    (@poliuk)

    Hello Chris,

    We really appreciate your feedback and the research you’ve done. We are working hard to solve the issues you’ve pointed out.

    I’ll be glad to continue this conversation by email.

    Regards,
    Pablo

    Thread Starter iweb365

    (@iweb365)

    Hi Pablo,

    Thanks for your reply.

    Just so I do not leave the wrong impression on here for other readers. I would like to say that I have looked at many WP plugins along these lines. Worona really does work as it is described, you really can set up push notifications and really can automate those notifications using a very simple and free 3rd party solution.

    Also the Worona chaps really do give you support. Worona is by far the best solution I have found for a non coder to have a crack at building an app.

    Just thought I better make this clear despite having my particular issue.

    Cheers
    Chris j

Viewing 3 replies - 1 through 3 (of 3 total)
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