Improve send speed

  • Resolved Alex

    (@alexanderkoch096)


    2 years, 5 months ago

    Hi,

    after pressing the submit button on my cf7 form, it needs approx. 10seconds to send the message. I tried to use a different smtp connection, so I tested it with Google. With Google it works much better, message sent within 1 second successfully. Have you any suggestion what I can say to my main hoster, to improve the send process? Or are there any additionally parameter that I can try?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support David

    (@dpinson)

    Hi there @alexanderkoch096,

    To troubleshoot this, you would need more information about what happens just after the submit button is pressed. Processes from WordPress, Contact Form 7, WP Mail SMTP, and other plugins are fired and running during that time, so you would need to do a bit of digging to find out why it’s running slowly. This is something that your host may be able to look into for you, depending on what tools they have available to them on their server.

    On the WP Mail SMTP end, it could be that there is a slowness to respond for the server you’re trying to connect to and send with. For instance, if you’re connecting to an SMTP server, it may not be responding quickly to your requests. In cases like that, the best path forward is usually to switch mailers as you’ve done.

    It’s also possible that there is a conflict occurring that impacts the speed of response. Try sending a test email from within WP Mail SMTP. If that message goes through quickly, the problem is likely only affecting the frontend and should help narrow things down.

    I hope that helps! Have a great day! ??

Viewing 1 replies (of 1 total)
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