Impressions stopped tracking

  • Resolved jeng22

    (@jeng22)


    3 years, 1 month ago

    For some reason the impressions stopped counting, I have not updated the plugin.
    I disabled the caching plugin and tried but still no luck.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter jeng22

    (@jeng22)

    Update: * Only for a specific category/location.

    Other banners’ impression work fine even with the caching plugin on.

    Plugin Author gfazioli

    (@gfazioli)

    maybe something change in such category/location?

    Did you add/change something?

    Thread Starter jeng22

    (@jeng22)

    Not that I know of. It just suddenly stopped tracking impressions for some reason. Can’t seem to grasp any reason behind it since my other ads are working just fine. ??

    Plugin Author gfazioli

    (@gfazioli)

    very strange… :/
    are you able to get more details from the browser console or wp log?

    Thread Starter jeng22

    (@jeng22)

    I dont see any error messages from the console..
    I also tried disabling the plugins and then check the impression counter but still no luck

    Plugin Author gfazioli

    (@gfazioli)

    which version of Bannerize are you using?
    and wp version?

    Plugin Author gfazioli

    (@gfazioli)

    JFYI, you can connect to https://undolog.slack.com and chat with me, share your screen tr provide me temporary access to your website backend to check in deeper into any potential issues

    Thread Starter jeng22

    (@jeng22)

    Using a pretty outdated version of both.
    Bannerize is 1.5.2
    WP is 5.7.3

    I also can’t seem to connect on slack. It says I don’t have an account on the workspace when logging in/registering with my email.

    Plugin Author gfazioli

    (@gfazioli)

    probably I need to invite you by your email

    Thread Starter jeng22

    (@jeng22)

    Sorry for the late reply, it seems to track now. Maybe the impressions are just delayed? Or is there an impression timer? Thanks

    Plugin Author gfazioli

    (@gfazioli)

    Hey,
    happy to hear that… despite I can’t figure out the root cause.
    Currently, there is not any timer or delay there ??

    Anyway, let me know any news

    I have been experiencing the same with my site for awhile now. Was running latest and updated Post Views Counter and something has gone amiss with WPBP. Post Views stopped working for all posts before this update, then went back to functioning properly after the update.

    I have figured out why this stopped working. It’s because there is a .gitignore in the /public/ folder that is excluding /js and /css folders. So if you have a multiple stage hosting, like I do with Pantheon, those files will be there on Dev because you’ve manually installed them there, but then when you push things forward to Test and Live, those folders are excluded. So at it’s root, wp-bannerize-impressions.min.js wasn’t loading because it wasn’t there. So the solution is to delete that .gitignore and push wp-bannerize-pro back to up your server.

    • This reply was modified 2 years, 11 months ago by slideaway.
    Plugin Author gfazioli

    (@gfazioli)

    @modsuperstar hey, thank you for reporting, I already fix the “.gitignore” that

    No problem, glad I could share a simple fix.

Viewing 15 replies - 1 through 15 (of 15 total)
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