Impossible to unblock members again

  • Resolved Carsten Lund

    (@carsten-lund)


    5 years ago

    Hi Ben, I wrote you earlier in a private message about this topic, but would like to publish it in the forum, if others faces the same issue.

    I find it almost impossible to unblock members again. Sometimes you succeed after clicking several times on the unblock button, but most of the time you can’t?

    Best
    Carsten

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ben Roberts

    (@bouncingsprout)

    I’ve just run a barrage of tests again and can’t replicate the issue. I’ve also not received any other reports about this from anyone else, so we need to look at your site in particular. I did reply to your email, but for the benefit of others will replicate it here:

    That’s very odd. However, if it does work eventually, then there isn’t a bug in the plugin code, but instead an external problem with your database.

    A few things you could do:

    ? Disable all your plugins except for mine and buddypress
    ? Change back to a default theme
    ? Try logging in as a standard subscriber and try to block someone

    Kindest regards,

    If any other user is having the same problem, I will mark as unresolved and see if I can work out why it is happening on more than one installation.

    Thread Starter Carsten Lund

    (@carsten-lund)

    Hi Ben, sorry I have not seen your email. I’m not on my desktop before the end of the week, for debugging, and deactivating other plugins.

    Did you by any chance run your test on an iPhone? This is where I consistently see the issue as logged in as standard contributor and subscriber?

    Best

Viewing 2 replies - 1 through 2 (of 2 total)
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