Impossible to save more than 1 role

@dluyten – Hmm, we have heard this only once before, but I don’t think we have been able to duplicate it.

I don’t believe the issue you saw in console is related to it though.

Can you try installing the Health Check plugin and then clicking the Troubleshoot link next to our plugin under the All Plugins screen. Then retest to see if you can save more than one.

If you can the issue is coming from a conflict with another plugin.

Let us know.

I’ve the same problem…. and i’m in trouble…

Any ideas?

Milvus

Under the selection “only logged user” I now have two radio button, with the same choice, the first one in Italian (my language) and the second in English “Choose which roles won’t see this link”,
Thtat doesn’t seem correct to me….
This matter can help you to understand anything?
Thanks in advance

after some problem determination test i see:

if I change or add some new roles to a menu entry:
– the system works if the menu entry is in the first half of the menu
the system save only
– the last role if the menu entry is in the second half ot the whole menu.

I mean… first or second half… more or less
In any case in the end part of the menu the roles changed or added disappear when I save the menu.

My menu is quite big. It’s splitted in 3 levels:
– first level: 9 entries
– second level: 6 menu entries with 4-7 subentries
– third level: some 2 lev. with 2-5 subentries

As a temporary solution I moved the entries more role depending in the first part of the menu and I “solve” the problem…

Software used:
WordPress 5.3.2 with theme Twenty Eleven (modified)
5.6.45 – MySQL
PHP: 7.3.6

I hope that these info can help you to find a solution
Thanks in advance
Ciao

@milvus – Sorry for the delay.

1) Strings not translated likely just means they were added after the plugin was last translated to your language (Italian). So that string doesn’t have translations yet.

2) That may be helpful, this is a known issue for a long time and not really something we can help with ultimately:

https://sevenspark.com/wordpress/menu-item-limit

– https://www.google.com/search?q=nav+menu+editor+save+data+limit&rlz=1C1CHBD_enUS880US880&oq=nav+menu+editor+save+data+limit&aqs=chrome..69i57j69i60l3j69i65l2j69i60l2.3839j0j7&sourceid=chrome&ie=UTF-8

There are server side fixes you can apply to increase those limits. It really needs redesigned to handle this properly, but that is WP core and not something we have control over unfortunatley.

Glad we know the issue though now and can finally put this one to rest.