Impossible to run

  • Resolved fvuillod

    (@fvuillod)


    2 years, 2 months ago

    I can access my admin panel on Worpdress, but I can’t enter or modify my plugins options (neither obtain my plugin installation key for Gotmls that I uploaded by FTP) because of an 403 Forbidden error : the malware redirects my website and prevents me from being an administrator to solve the problem.
    When I try to delete another plugin, it says : 403 Forbidden Forbidden You don’t have permission to access this resource.
    What can I do ?

    The page I need help with: [log in to see the link]

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  • Plugin Author Eli

    (@scheeeli)

    If you do not have normal access to your wp-admin then you will need to try and restore your basic admin capabilities before you can run my plugin. Since you have FTP access you can try disabling all plugins by renaming the plugins directory to see if that restores your normal wp-admin function. If not then you can also try replacing all the WP Core files in the site root and the wp-includes and wp-admin directories.

    Once you have normal admin access to your site you should be able to install and run my plugin.

Viewing 1 replies (of 1 total)
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