Impossible to remove or install. Wordfence installation is incomplete

  • Resolved sas717

    (@sas717)


    2 years ago

    Hello.
    I reinstalled a site that was previously using Wordfence. After reinstalling, I try to reinstall Wordfence with a new license, but nothing works.
    I see an error in the site logs:

    mod_fcgid: stderr: PHP Warning: require_once(/var/…
    /www/mysite,.com/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/init.php): failed to open stream: No such file or directory in /var/ ../t…com/wp-content/plugins/wordfence/wordfence.php on line 107, referrer: https://mysite.com/wp-admin/plugins.php
    mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required ‘/var/…/mysite.com/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/init.php’ (include_path=’.:/opt/php74′) in /var/…/mysite.com/wp-content/plugins/wordfence/wordfence.php on line 107, referrer: https://mysite.com/wp-admin/plugins.php

    I also received the standard error email from the site:
    “In this case, WordPress caught an error with one of your plugins, Wordfence Security.
    First, visit your website (https://mysite.com/) and check for any visible issues. Next, visit the page where the error was caught (https://mysite.com/wp-admin/admin-ajax.php) and check for any visible issues.”

    When I try to get a new license, I don’t receive emails. I may have exceeded the limit of attempts to obtain a license.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @sas717

    Please delete the Wordfence plugin directory located below:

    ~/wp-content/plugins/wordfence

    Now install Wordfence on the WordPress Plugins page and the errors should be fixed.

    Thread Starter sas717

    (@sas717)

    Thank you. Problem solved. The site had mixed content.

Viewing 2 replies - 1 through 2 (of 2 total)
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