Impossible to post links in community with Wordfence plugin active

[hemligg]

We have recently activated Wordfence and it is in learning mode. But it seems no one on our community can post any links in their activity posts anymore. Links to other site like YouTube etc that is. And I can’t seem to change any settings to make it work other than deactivating Wordfence completely.

We have a community running on Buddyboss platform with Buddyboss theme.

Could you please point out how we can get this to work. Or else we can’t use this plugin.

The page I need help with: [log in to see the link]

[WFAdam]

Hello @hemligg and thanks for reaching out to us!

If you pull up your Live Traffic by going to Tool > Live Traffic, are you able to see these blocks? Are the users getting any kind of errors on their end? Possibly a 403 error?

If you are seeing the blocks in Live Traffic then you can whitelist the actions directly from there by clicking on the block and adding it to the whitelist.

If this doesn’t help, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

Hope this helps! Let me know if it does or if you had to send the report.

Thanks!

[hemligg]

It doesn’t show up anything in Tools > Live Traffic.

I’ll send a diagnostic report.

[WFAdam]

Hello again @hemligg

f you are using .user.ini (look in the root directory of your site for this), add the line below to the directory’s (this is the folder you want to turn the firewall off for) .user.ini file (or create a new .user.ini if it doesn’t exist):

auto_prepend_file = none

If using .htaccess on PHP5:

<IfModule mod_php5.c>
php_value auto_prepend_file none
</IfModule>

If using .htaccess on PHP7:

<IfModule mod_php7.c>
php_value auto_prepend_file none
</IfModule>

The issue might be that your community page is in a different subdirectory. If it is, this should fix your issue. This could also be something that Cloudflare is blocking as well.

Let me know if this works!

Thanks!