impossible to get the user to register with a role other than the subscriber

  • Resolved ADRIAN

    (@sushibastas)


    4 years, 7 months ago

    no matter how much I believe, I erase, change and re-create roles

    I can’t get the role selector to register the user with the chosen role

    Would they have any indication to offer to get the selector to register the user according to the chosen role?

    Thank you !!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @sushibastas

    Could you please tell us what version of UM are you using? Do the roles in the selector have administrative rights?

    Regards,

    Thread Starter ADRIAN

    (@sushibastas)

    Hello champ, thank you very much for your help, your plugin is a very important part of our project, get assistance when we have made so many efforts without success, it gives hope

    Well the version we use is Version 2.1.6

    We do not know very well what administrative permits are, we leave you captures to facilitate your indications

    user profiles

    https://prnt.sc/tw7ply

    form, role selector

    https://prnt.sc/tw7qdi

    we have installed role editor looking for some support, but we have not found anything strange that makes ultimate member fail

    https://prnt.sc/tw7rq1

    and so far we only get a record without a profile added when registering

    https://prnt.sc/tw7s6y

    where the form only works correctly if the user option is chosen, which is the subscriber option

    with any different role, whether they are native to wordpress or have been created by us, we get an empty record

    https://prnt.sc/tw7tdn

    We hope that this data will help you orient us

    How did you create the roles?

    From your first screenshot it looks like you created them outside of UM. Your 4th column should have “Yes” for the roles you want in UM as per this screenshot.

    Thread Starter ADRIAN

    (@sushibastas)

    Hello diabolo, your comment has given us an indication that has been revealing, we were creating profiles with user role editor, so we created profiles from outside of UM, as soon as we have created a custom one in UM, this detail of creating profiles does not We had seen it before, once the personal roles have been created, the role has already been correctly registered.

    However, now the conditional laws of the form have stopped working, but in order not to waste more time we will make several custom forms to a role and thus solve our needs

    Thank you very much for your support and speed, they have been decisive in moving our project forward and I greatly appreciate it.

    greetings and thanks !!

    You’re welcome.

    Good luck with your project.

Viewing 5 replies - 1 through 5 (of 5 total)
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