Impossible to download the widget model

  • Resolved Benfellah

    (@benfellah1992)


    5 months, 2 weeks ago

    Hello!

    I have this issue only in the Homepage (the widget is appear only in the Homepage).When the error show it hide all components of the Homepage The widget model fails to download, and the following error message is displayed:

    Impossible to download the widget model.
    Please reload the page.
    If the problem persists, please send an email to [email protected].

    WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 6: Could not resolve host: cdn.trustindex.io ) ) [error_data] => Array ( [additional_data:protected] => Array ( ) ) )

    Screenshot :

    • This topic was modified 5 months, 2 weeks ago by Benfellah.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    I’ve got the same error. Please, let us know how to solve it.

    Thank you

    Plugin Support szlifkaszilveszter28

    (@szlifkaszilveszter28)

    Hi,?@benfellah1992 @simo2606

    The Technical issue has been resolved. However, if you continue to experience problems, they should be resolved shortly as the settings propagate worldwide. We apologize for any inconvenience and thank you for your patience.

    Could you try the recreate plugin button in the advanced tab?

    Feel free to write us, if you need further assistance,

    Szilveszter

    Thread Starter Benfellah

    (@benfellah1992)

    Resolved!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @benfellah1992 !

    Thanks for letting us know.

    Feel free to write us, if you need any assistance,
    Trustindex

Viewing 4 replies - 1 through 4 (of 4 total)
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