Impossible to create a vendor

Hi @duhamel

The store URL is generated based on the store name that you will input. If there is another store with the same URL already on your site then the notice of Not Available appears. The same thing goes for the Username also.

About the Email address field, we haven’t encountered such a thing earlier. If you want us to do further investigation on your site about this then I would love to invite you to Dokan’s support channel.

Thanks!

Hi @jahidulhassan

Thank you for your reply.

I tried again to be sure I didn’t mess something.

Of course, I know and understand that we can’t have two stores with the same username nor URL.

However, I have no vendor yet so there is no reason to have that error. And as you can see in the screenshot, I have a Forbidden error (with code jwt_auth_no_auth_header)

This screenshot shows I have no vendor and we can see down in the inspector the call made to check value : https://www.dropbox.com/s/7rflootbz0d1mkr/Screenshot%20from%202022-02-10%2013-58-46.png?dl=0

ANd this screenshot shows the answer : https://www.dropbox.com/s/ya42w6o6y4c4azf/Screenshot%20from%202022-02-10%2013-59-16.png?dl=0

Thank you

Hi @duhamel

It is a bit tough for us to let you know the exact reason behind the issue that you are facing without checking your site. I would highly recommend contacting our support channel as we are not allowed to check anyone’s site as per the forum’s rule.

Hi @jahidulhassan

I contacted the support channel and the issue is fixed now ??
There was a conflict with the JWT Auth plugin.

Thank you for your support

Hi @duhamel

Great to know that your issue has been resolved. I am marking this topic as resolved. Feel free to open a new one if you encounter any further issues.