Impossible to book before full booked date

  • Resolved mfreemann

    (@mfreemann)


    2 years, 1 month ago

    I’m testing the free version to see if it meet my expectations.
    I created 1 item with 3 units.
    I booked 3 orders;

    1,"14/10/2022 14:00","22/10/2022 10:00",
7,"19/10/2022 14:00","29/10/2022 10:00",
6,"22/10/2022 14:00","29/10/2022 10:00",

    These bookings make the 22/10/2022 fully booked
    (../admin.php?option=com_vikrentitems&task=overv);

    14Vr	15Za	16Zo	17Ma	18Di	19Wo	20Do	21Vr	22Za	23Zo	24Ma	25Di	26Wo	27Do	28Vr	29Za
2	2	2	2	2	1	1	1	0	1	1	1	1	1	1	1

    When I try to book a fourth booking, before the 22/10/2022 (for example; from 18/10/2022 until 20/10/2022) I get a message there are no items available.
    When I move the dates after(!) 22/10/2022 the booking is accepted.
    Any ideas what’s happening here?

    • This topic was modified 2 years, 1 month ago by mfreemann.
    • This topic was modified 2 years, 1 month ago by mfreemann.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hi,

    Thanks for the detailed message. We were not able to reproduce the issue you described on our dev servers, and the calculation of the remaining availability is working correctly. However, for such technical cases we suggest to get in touch with our developers through our website, and this obviously counts also if you are not using the commercial version of the plugin.

    According to our change-log, there used to be miscalculations of the remaining availability when some hourly bookings were mixed together with daily rentals, but as I said, we could not reproduce the issue you reported on the latest plugin version, and in this case the rental item was available from 18/10 till 20/10.

    We invite you to get in touch with our technical team through our website should you need to investigate more on the scenario you described. Thank you!

    The VikWP Team

    Thread Starter mfreemann

    (@mfreemann)

    I think i found something.
    After removing the (pickup and dropoff)locations from the item, it works as expected.

    I have no idea what was happening.

Viewing 2 replies - 1 through 2 (of 2 total)
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