Impossible to Backup

  • Resolved silviamancii

    (@silviamancii)


    3 months, 1 week ago

    I can’t back up a site it stays in file creation for a very long time but then doesn’t create the backup.

    I tried disabling wordfence and w3 total cache (which sometimes gave problems) but I don’t solve.

    Any advice?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Yani

    (@yaniiliev)

    Thanks for sharing your issue! Could you please describe what you’re seeing on the screen?
    For example:
    – Is there an error message?
    – Are you seeing a blank page, or is there a specific warning or code displayed?
    – Any details about your WordPress version, PHP version, or hosting setup would also help!

    Let me know so I can guide you better! ??

    Thread Starter silviamancii

    (@silviamancii)

    Hi Yani,

    after several attempts, I managed to back up the website using Chrome in incognito mode.

    For now it works.

    thank you

    Plugin Author Yani

    (@yaniiliev)

    I am glad to hear that you have resolved it. Let me know if you need further help! ??

    Thread Starter silviamancii

    (@silviamancii)

    Hi Yani, I have the same problem with an other site that i manage.
    I have tried all the steps you suggested with no issue.

    1 -differents browser Safari/Chrome/FIrefox

    2- the panel stay black on bkgr with “Recuper un elenco dei file di contenuto wordpress”

    3- browser in incognito mode

    Php Version 8.0 host Aruba

    any help? or suggestion?

    thank you so much

Viewing 4 replies - 1 through 4 (of 4 total)
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