Excelllent and fast Support

Hi @ecudoctor,

Can you please share the screenshot of your browser’s console for any possible error on this specific page you are having issues with?

Hi
I share screenshot in this link https://ibb.co/DQGHRZT
Tell me anything…
Best regards!

Hi @ecudoctor,

JS is breaking on the user’s page due to an error in your theme’s code which is breaking our plugin’s JS as well you need to fix this with your theme’s author then our plugin’s functionality will be working fine. You can also test it by switching to the default WordPress theme.

SOLVED!! thanks!!

Hi @ecudoctor,
It’s nice to hear that your issue is resolved.

Thanks!