Impossibile open user profile in the Dashboard after the latest update

Hi @peopleinside

Sorry to hear about it. Please check the screenshot ( https://prnt.sc/oFvfBEIKtDGR ) and go through the following settings. Make User Offcanvas Menu disabled and enabled again then save the settings.

Hope it will fix the issue. Though I will take another look at the codebase that why it doesn’t enable the offcanvas menu by default.

Thank you.

@stalukder03 thanks this “fix” the issue but I need to do this for all website where I have your plugin. Seems your update has broke all active Offcanvas Menu. I suppose plugin functions should be not disabled or turn from working to be broken when an update is released. Now I do this steps for my two blog and works.

@peopleinside

In my testing environment (tested with fresh/existing sites), it does not need to be manually enabled. Because we kept this Offcanvas Menu to true by default. So that existing users don’t need to do anything. But don’t know why it is not working on your site.

@stalukder03 easy why is not working: in the previous version the option was enabled, updating has keep the settings enabled but stop to work. This happen in all website where I have your plugin and same setting situation. In any case, disable and re-enable the option has fixed the issue.

@peopleinside

As you wrote above that it doesn’t work on the existing site. Then I go through the existing site too for testing. But I get visible the offcanvas menu with on click.

Anyway, we should have more testing before making a fixing and releasing.

Thank you so much for your time and using our product. We will try/do our best to make the product clean and bug-free.

• This reply was modified 2 years, 5 months ago by Sajib Talukder.