• Resolved bbhank

    (@bbhank)


    Unable to import large numbers of subscribers. Get server reset before page loads and/or other timeout related issues. Tried now many different computers, networks, platforms, operating systems, locations, ranging from wireless to wired, all with same result: Transfer breaks and data is not completely imported. Changed hosts also and the error still persists. This indicates the issue is not on my own computer(s).

    There will be a category for each state, province, certain other places, each containing from several hundred to over 20,000 email addresses. Maybe 70 to 75 categories.

    I have tried importing smaller lists in steps and the process only allowed about 250 before it broke, once the total number of subscribers was around 10,000 and there were 10 categories or more.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter bbhank

    (@bbhank)

    Tried to import an email list of 1000 email addresses. csv file. Result was Server Reset before page loaded. In the Subscribers list, it imported somewhere around 900 before it broke.

    Program needs to show number of subscribers in category chosen and in what status – something that helps not to resend the same newsletter to the same person multiple times.

    Aditya Shah

    (@ethicaladitya)

    Hi, please contact your host for this issue, it seems like maximum execution time is set as low and so the issue persists.

    Also, before sending Newsletter from Email Subscribers -> Newsletter when you select the list, the page reloads and shows the number of subscribers who are going to receive the newsletter. I hope this was what you were looking for. Please do have a recheck and let me know your views.

    Aditya Shah

    (@ethicaladitya)

    Hi Again,

    Would like to update that we are also looking into the issue and trying to fix the issue for importing larger files without increasing the server limits/resources.

    In the meanwhile, you can try breaking the csv file into multiple smaller files and try to import them so that your subscribers get imported and your work doesn’t stop.

    Thread Starter bbhank

    (@bbhank)

    Changed internet access method from wifi hot-spot on smartphone, to more normal connection, resulting in immediate improvement plus ability to access cPanel without having to use Tor browser.

    Deleted plugin and manually deleted data tables. Reinstalled. Slowly reimporting data state by state. Big improvement so far but only 15,000 entries have been reentered. Largest single import 5400 entries.

    Thank you for the highlighted tip in your documentation to read up on the cron function. Then wp-cron!

    Thread Starter bbhank

    (@bbhank)

    Ye Ol Wish List

    I might be dreaming but here are some things I would like to see and think the plugin could use:

    Cron job names same as job sent.
    Navigation in Subscribers list and cron job report for individual job. For larger lists, the ability to input desired page number to go would be a nice feature.
    Newsletter preview in same window as first preview, instead of new window each time.
    Newsletter does not have to be updated in order to see preview.
    Number of subscribers in each group and status, when selected.
    Items sent list for each subscriber, in order to not to repeat the same newsletter to same email. This one is important.
    To be able to separate sent from unsent. This is also important.

    Hope these help.

    Thread Starter bbhank

    (@bbhank)

    The cron job only sends about 125 emails then stops. It is set for 300 per hour. The host email limit is 500 per hour. Host end resources set to accommodate anything.

    Any ideas?

    Thread Starter bbhank

    (@bbhank)

    At roughly 15,000 listings, import would not work with full file of 10,300 listings. Halved the size and it worked.

    Need numbering and sorting to be able to tell exact number of each.

    The csv files used are one column only, just emails, no names.

    Thread Starter bbhank

    (@bbhank)

    Seems as though setting cron job to run more often and setting the number of emails sent per job to less, works. Instead of trying to send 300 per hour, I send 100 every 15 minutes, so far with no problem. The total number of sends is the same or so.

    Again, I followed the leads in the documentation but had to adjust to my own setup. For other neophytes like me, follow their documentation’s background reading.

    Plugin Contributor Malay Ladu

    (@malayladu)

    Hello,

    Glad to hear that email sending woking fine after making small changes into your cron settings.

    We are also improving email sending limit and will be available in one of the upcoming release of Email Subscribers.

    Thread Starter bbhank

    (@bbhank)

    Understanding the difference between cron and wp_cron is important. It is explained in your documentation.

    Email import cratered at about 20,000 subscribers. Unable to import more than a few hundred at a time after total reached this number. Plugin became unusable in this condition. Exact number of emails that can be imported vary with network conditions.

    Not suited for large lists due to online parsing of email list as opposed to downloading to server before parsing. Creates load of network traffic. Any breaks in between while parsing can cause server timeouts and reset.

Viewing 10 replies - 1 through 10 (of 10 total)
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