• Resolved synapsweb

    (@synapsweb)


    Importing showing from last 12 hours but nothing happening ??
    I am attaching screenshot of my admin its only showing importing and nothing in progress its really very big issue its not showing any issue and i am just waiting. ? screen of admin iportint staus

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter synapsweb

    (@synapsweb)

    Please let me know how much time its take there is around 2000 customers and 14000 orders. i am importing these 2 things but its taking lots of time around 12 hours and i am waiting its just showing importing…
    Thanks

    same issue been waiting for 6 hours to migrate 2500 products and 172 categories

    MAX TIMEOUT set to 18000
    Memory Limit set to 4G
    copy of the original database ( no processes connected to it)
    all plugins are disabled except for migration plugin.

    still the same issue been waiting for 6 hours

    Plugin Author Kerfred

    (@kerfred)

    @synapsweb: Importing customers and orders should be quite fast.
    Could you open a ticket on https://www.fredericgilles.net/support/ and we will try to help you?

    @itcon: Importing the products can be long depending on the number and weight of the images, and on the number of variations for each product.
    Please also open a ticket on https://www.fredericgilles.net/support/ and we will try to help you.

    Any fix for this? having the same issue.

    Edit: ive noticed there is an error in the console after like 5 min of the import: error 500 /admin/admin-ajax.php

    • This reply was modified 7 years, 9 months ago by 9degrees.
    Plugin Author Kerfred

    (@kerfred)

    May be a timeout on your server. You should check it with your host.
    In any case, if you click again on the import button, it will resume the import where it left off.

Viewing 6 replies - 1 through 6 (of 6 total)
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