Importing orders (ID) Conflict with an existing post ID:16390

  • Resolved websy

    (@websy)


    11 months ago

    I install a subdomain with the site to build a new theme here :
    https://staging.planetetennis.fr/
    And now i have to import the db of the subdomain to the main site. But while i was working on the theme, new orders have been created and i must first import them to the db of the subdomain before to import the db.

    But when i try to import them, i have a message telling me that:Importing orders (ID) Conflict with an existing post ID while there are no orders with the imported ID on that db.

    I try also to export orders by choosing dates and the message is Nothing to export under the selected criteria.

    The page I need help with: [log in to see the link]

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @websy,

    Thank you for reaching out to us.

    The “Importing order(ID) conflicts with an existing post.” error occurs due to a post already existing in the importing site with the same ID as in the CSV file. WordPress considers everything as a post. Eg:a product is a post, an order is a post etc.

    To overcome this, you may try importing orders by unmapping the Order ID column during mapping or deleting the Order ID field from the file. WordPress will automatically assign a new ID to the imported orders. Please note that unmapping/deleting value in the ID column can result in importing the order with a new order ID.

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