Importing custom tabs doesn’t work

I have the same issue. I exported/imported a bunch of products, but no tabs exist.

Same issue here. Customer support from yikes needs to buck up! Extremely slow in their replies and we get zero updates if they are doing anything to assist.

I’m sorry, I made a mistake. The tabs were imported just fine … it was the saved tabs that were not. I’m not sure if it’s possible to export import those, but it would have been preferable to migrate them and re-apply (I’m using the pro version).

Hello @blueparrot87,

Sorry for the late reply these are crazy times and I hope all of you are staying safe!

When you’re importing the tabs could you check to see that yikes_woo_products_tabs has the value Import as meta data selected?

@jodzeee,

If you need to import the saved tabs from another site you will need to import the wp_options table because that is where we’re storing the saved tabs information.

Cheers,
Freddie

Hi @fmixell ,

I’ve just tried it again and it doesn’t work. I validated and uploading with ‘import as metadata’.
Is it because I do not have the premium plug-in?

Thanks.

@blueparrot87,

The pro plugin doesn’t give any extra ability for importing tabs. This plugin only works with the default WooCommerce tabs. Have you altered the .csv file that you’re importing? If you have, this is the issue because you’re changing the values of serialized data and that’s not a viable strategy for uploading products with tabs.

Cheers,
Freddie

Hello @blueparrot87,

Just checking in.

Please let us know if you still need help with this issue.

Thank you!
-Tracy

Hi, Same issue for me.
I’ve check that yikes_woo_products_tabs has the value Import as meta data is selected.
But no tabs exist in my new products.

Hi
I redone all the process today with a blank new product and export and import function works correctly. I must have had problem with a field in the product pages, in my previous test.

Hi
I’ve done an import today and the tabs don’t appear in the product page… I don’t know what to think, maybe it’s works only during WE ?

Cheers,
Pascal

Hello,

I still need assitance as it is just not working…
I am first creating a product and adding the tabs manually – then exporting in CSV.

I create in the excel a new product by copy pasting the information of the Yikes_woo_products_tabs into the new product I am creating: a:2:{i:0;a:3:{s:5:”title”;s:5:”tab 1″;s:2:”id”;s:5:”tab-een”;s:7:”content”;s:15:”wat ben ik zo mooi mooi mooi”;}i:1;a:3:{s:5:”title”;s:5:”tab twee”;s:2:”id”;s:5:”tab-2″;s:7:”content”;s:19:”Check this out”;}}

When I upload this file again, the custom tabs are not there on the new product tab.
Really don’t understand what I am doing wrong as I am only changing the content within the tab.

Thanks for assisting as it is crucial for my store to get this fixed and understand how I need to setup the excel.

Hey @blueparrot87,

The problem with that is you’re changing serialized data:
https://devopedia.org/data-serialization

Basically that isn’t just text that you’re changing its a stream of values and when you change one of the values you need to update the number that is directly in front of it.

Looking at your example I can see exactly what you changed because it has the incorrect number. In order to get that number you need to count the number of characters that are in that point of data. For example look at title. It has s:5 because it is 5 characters long.

Let me know if that makes sense to you.

Cheers,
Freddie

• This reply was modified 4 years, 10 months ago by Freddie.