importing contacts

  • Resolved dcwd

    (@dcwd)


    5 years, 2 months ago

    I’m trying to import my contacts from Square via CSV. Unfortunately, the only info that’s being imported is email addresses, despite the fact that I’ve set the parameters.

    How can I correct this??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    Hi,

    Would you be able to provide a screenshot of the mapping screen when importing your conatcts?

    Thread Starter dcwd

    (@dcwd)

    how do I upload the pics?

    Thread Starter dcwd

    (@dcwd)

    1

    2

    Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    Well, just from the screenshot provided it looks like there is some missing, at least from the example record that you’ve shown.

    Try uploading your CSV to a CSV parser online and see if there are any formatting issues.

    Other than that, everything appears to be okay. Make sure Groundhogg is the latest version.

    We offer a premium support service which will allow us to login to your site and debug your issue. If you are interested in that at all you can find that here. https://www.groundhogg.io/downloads/support/

    Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    Hi, we haven’t heard back from you in a few days so I’m going to mark this as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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