Imported settings and now I am unable to access admin panel from super admin

  • Resolved mhmmdsufyan

    (@mhmmdsufyan)


    5 months, 1 week ago

    I have imported settings and now I am unable to access admin panel from super admin user.
    I tried /wp-admin/options-general.php?page=wlcms&wlcms-action=reset but got error “Sorry, you are not allowed to access this page”

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello,

    I’m sorry to hear that. Could you let me know which version you’re using? If it’s the latest version, please try resetting it from the Plugins page: https://d.pr/i/Z78pYO.

    Thread Starter mhmmdsufyan

    (@mhmmdsufyan)

    It’s latest version, I’m not able to access plugins page either because I had hid it for other users and it got applied on my super admin too when I imported settings from other site. I tried renaming plugin folder via FTP but as soon as I reactivate it again super admin gets restricted, Is there any way to reset settings from database or anything?

    Plugin Support VUM Support – Jhay

    (@jhayvum)

    Please open the {db_prefix}options database table and delete all entries where the option_name column has a prefix of wlcms_.

    DELETE FROM {db_prefix}options WHERE option_name LIKE 'wlcms_%';

    Thread Starter mhmmdsufyan

    (@mhmmdsufyan)

    It worked Thanks.

    Hello! Just to say that the same thing happened to me and I solved it by deleting those tables as well, thank you.
    The question is: is this a problem with this version or can it no longer be imported from previous versions?

Viewing 5 replies - 1 through 5 (of 5 total)
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